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s98com FAQ — Answers for Pakistani Players 2025

Got a question about registration, deposits in PKR, cricket betting odds, live casino, jackpot slots, or withdrawals to Easypaisa and JazzCash? Find your answer below — we have covered everything Pakistani s98com players ask most.

56 questions across 8 categories — updated for 2025.

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Account & Registration

Registering at s98com is free and takes under two minutes. Visit s98com.app/register, fill in your full name, Pakistani mobile number, email address, and date of birth, set a password, accept the Terms and Conditions, and click "Create My Free Account." An OTP will be sent to your mobile — enter it to verify and your account is live. You can then make your first PKR deposit immediately.

No — registration at s98com is completely free. There is no sign-up fee, no monthly subscription, and no account maintenance charge. You only spend money when you choose to deposit and place bets. Creating your s98com account costs nothing and commits you to nothing.

You must be at least 18 years of age to register and play at s98com. Age is verified at registration and again during the KYC process when processing larger withdrawals. Accounts found to belong to anyone under 18 are closed immediately and any remaining balance is reviewed in accordance with s98com's Terms and Conditions.

No. s98com strictly enforces a one-account-per-person policy. Registering multiple accounts — even under different details — is a breach of the Terms and Conditions and will result in both accounts being suspended and balances being reviewed. If you cannot access your original s98com account, contact support at support@s98com.app rather than creating a new one.

Click "Forgot password?" on the login page, enter your registered Pakistani mobile number, and an OTP will be sent to your phone. Enter the OTP, set a new password, and you are back in. The whole process takes about 90 seconds. If you no longer have access to your registered mobile number, contact support@s98com.app with your full name and registration details.

For standard play and withdrawals under Rs 200,000, your registered mobile OTP verification is sufficient. For withdrawals above Rs 200,000 or where s98com's security system flags an account for review, you will be asked to submit a clear photo of your CNIC (front and back) and a selfie holding the CNIC. Most KYC verifications are completed within a few hours of document submission.

For security reasons, changes to your registered mobile number require identity verification. Log in to your account, go to Account Settings, and request a number change — you will be asked to verify both the old and new numbers via OTP. Email address changes can be done directly from settings with email confirmation. For any issues, contact support@s98com.app.

If you wish to close your s98com account, first withdraw any PKR balance you have. Then contact s98com support at support@s98com.app with your registered mobile number and a written request to close the account. If the reason is related to gambling concerns, please consider using the self-exclusion tool instead, which provides structured protection. Account closure requests are processed within 5 business days.

Deposits & Payments

The minimum deposit at s98com is Rs 100 via Easypaisa and JazzCash. For bank IBFT and card deposits, the minimum is Rs 500. All deposits are processed in PKR with no currency conversion. There is no maximum deposit limit for standard accounts, though very large single deposits may trigger a routine security review.

s98com accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer, and Visa/Mastercard debit or credit cards. All transactions are processed in PKR — there are no foreign currency charges or conversion fees from s98com's side. Visit the Deposit and Withdrawal page for full details on each method.

Easypaisa and JazzCash deposits to s98com are credited almost instantly — typically within 30 seconds to 2 minutes of you confirming the transaction on your mobile wallet. You will receive a notification in your s98com account the moment funds arrive. There is no waiting around before you can place your cricket bet.

s98com charges zero fees on deposits. You deposit Rs 1,000 and Rs 1,000 arrives in your betting balance — straightforward. Some payment providers may apply their own transaction fees (though Easypaisa and JazzCash standard transfers typically have no fee). s98com has no control over third-party provider fees, but s98com's own processing fee is always zero.

First, check your mobile wallet transaction history to confirm the payment was actually sent and completed. If you have a transaction reference number and the funds left your wallet but have not appeared in s98com after 10 minutes, contact s98com support via live chat or at support@s98com.app. Provide your registered mobile number, the deposit amount, the payment method used, and the transaction reference number. Support will trace the payment and credit your account.

Yes — bank IBFT transfer is a supported deposit method at s98com. The minimum via IBFT is Rs 500. Bank transfers typically take longer than mobile wallet transfers — between 30 minutes and a few hours during business hours, and potentially longer at weekends. If you need your balance credited quickly for a live match, Easypaisa or JazzCash is the faster option.

Yes. s98com uses 256-bit SSL encryption for all payment processing and does not store your full card details on its servers — card transactions are handled by PCI-DSS compliant payment processors. The padlock in your browser confirms the secure connection is active whenever you are on s98com.app. That said, for most Pakistani players Easypaisa or JazzCash is quicker and just as safe.

No — s98com operates exclusively in Pakistani Rupees (PKR). All deposits, bets, and withdrawals are in PKR. There is no currency conversion required or available. This keeps things simple and transparent for Pakistani players — you always know exactly how much you are depositing and withdrawing without any exchange rate surprises.

Withdrawals

Easypaisa and JazzCash withdrawals are processed within 30 minutes, 24 hours a day, 7 days a week — including public holidays. Bank IBFT withdrawals are processed during standard banking hours and typically arrive the same or next business day. There are no overnight queues for mobile wallet withdrawals at s98com.

The minimum withdrawal at s98com is Rs 200 for Easypaisa and JazzCash. For bank IBFT, the minimum is Rs 1,000. There is no maximum withdrawal per transaction for standard accounts, though very large withdrawals may require completed KYC verification if not already done.

s98com does not charge any processing fee on withdrawals. You request a withdrawal of Rs 10,000 and Rs 10,000 arrives in your Easypaisa or JazzCash wallet. Some banks may charge an IBFT incoming fee at their end — that is a bank policy s98com cannot control. For mobile wallet withdrawals, there are typically no inbound fees either.

Easypaisa and JazzCash withdrawals should not take more than 30 minutes under normal circumstances. If yours has been pending longer, contact s98com support via live chat immediately. Provide your registered mobile number, the withdrawal amount, the method chosen, and the approximate time you submitted the request. The support team will investigate and resolve it. Occasionally, very busy periods or mobile network issues can cause brief delays.

For security and anti-fraud purposes, s98com requires withdrawals to be made to accounts and wallets registered in your own name. If you deposited via Easypaisa but want to withdraw to JazzCash, both wallets must be registered to your name and the mobile number must match your s98com account. Withdrawals to third-party names are not permitted. Contact support if you need to update your withdrawal method.

For standard withdrawals under Rs 200,000, your registered mobile number OTP verification is all that is needed. Full CNIC-based KYC is only required for withdrawals above Rs 200,000 or if your account is flagged for a security review. This means most Pakistani s98com players can withdraw immediately without any document submission — just OTP confirmation on each transaction.

Because s98com processes Easypaisa and JazzCash withdrawals within 30 minutes, cancellation is often not possible by the time you request it. If your withdrawal is still in "Pending" status in your account, contact live chat support immediately and we will try to cancel it before processing. Once a withdrawal has been processed and sent to your wallet, it cannot be reversed. Think carefully before requesting a withdrawal reversal — the funds are moving quickly.

Sports Betting

s98com covers cricket (PSL, Tests, ODIs, T20Is, Asia Cup, ICC events), football (Premier League, Bundesliga, Champions League, local Pakistani leagues), kabaddi, tennis, table tennis, basketball, and more. Cricket is the most comprehensive offering — with match winner, innings runs, player performance, fall of wicket, and dozens of other markets on every major match. Visit Sports Betting to see all available markets.

Yes — live in-play betting is one of s98com's strongest features. During a cricket match, you can place bets ball by ball as the game progresses, with odds updating in real time to reflect the current match situation. Available in-play markets typically include current innings runs, next wicket method, next over runs, and match winner from any point during play. Go to Sports Betting and look for the "Live" tab during match hours.

The minimum single sports bet at s98com is Rs 50. This low minimum means you can enjoy cricket betting without needing to risk large amounts. Maximum bet limits vary by market, sport, and event significance — for major PSL or ICC matches, limits are generous. Exact maximums are shown on the bet slip when you select your market.

s98com offers a comprehensive range of cricket markets including: match winner, toss winner, first innings runs total (over/under), top batsman, top bowler, player runs (over/under), player wickets (over/under), method of next dismissal, runs in an over, six hit in an over, and many more. PSL and major Pakistan international fixtures usually have 30–50 markets per match, while smaller fixtures typically have 10–15.

s98com displays odds in decimal format by default (e.g. 1.85, 3.50), which is the most common format used by Pakistani bettors and is straightforward to calculate — multiply your stake by the decimal odds to get your total return including stake. You can switch between decimal, fractional, and Malay formats in your account settings. Visit Betting Odds for more detail on how odds work.

If a cricket or football match is abandoned before the official result threshold is met, s98com voids all bets on that match and refunds all stakes to the player's account balance. If a match is postponed and rescheduled within 24 hours, bets typically remain valid. If rescheduled beyond 24 hours, bets are voided and stakes refunded. Full details are in the s98com Sports Betting Terms.

Yes — s98com offers a cash-out feature on selected markets for major cricket and football events. When cash-out is available, you will see a "Cash Out" button and a current offer value on your open bets in the My Bets section. Cash-out value is calculated in real time based on current odds and your original stake. You can take a partial cash-out to secure some profit while leaving part of the bet running.

Yes — s98com supports accumulator bets (also called parlays or accas) on sports. Add multiple selections to your bet slip and choose "Accumulator" to combine them into a single bet with multiplied odds. s98com supports accumulators of up to 20 selections. Note that all legs must win for the accumulator to pay — a single void result is treated according to the specific accumulator rules in the Terms.

Live Casino

s98com's live casino covers all the games Pakistani players enjoy most: Baccarat (including Speed Baccarat and Lightning Baccarat), Teen Patti, Andar Bahar, Roulette (European, American, and Speed variants), Blackjack (multiple tables at different stake levels), Sic Bo, and Dragon Tiger. All tables are streamed in HD with professional dealers and real-time results. Visit Online Casino for the full list.

Minimum bets in the s98com live casino start from as low as Rs 50 per hand or round on most tables. Standard Baccarat and Teen Patti tables typically start at Rs 100. High-roller tables are available with higher minimums and higher maximums for players who prefer larger stakes. All bets are in PKR — the table limits shown are always in Rupees, never in any foreign currency.

Yes — the s98com live casino operates 24 hours a day, 7 days a week, 365 days a year. Whether you want to play Baccarat at 3am or Teen Patti on a public holiday, there will always be a table running. The number of active tables and player traffic varies by time of day, but core games are always available. Live casino on s98com never closes.

Yes. s98com's live casino games are streamed from studios using real physical cards, real wheels, and real dealers — not computer-generated outcomes. The physical randomness of real cards being shuffled and dealt, or a real roulette ball spinning, cannot be manipulated. s98com sources live casino content from established, audited providers whose studios are regularly inspected. You can watch every deal and every spin in real time, which is the highest level of transparency possible.

Live casino games stream HD video, so a stable connection is important for the best experience. On 4G mobile data or a standard home broadband connection, games run smoothly. If you are on a slow or congested connection, some tables offer a lower-bandwidth stream option. s98com's live casino is also playable on mobile data — most Pakistani players use it on Zong, Jazz, or Telenor 4G without issues.

Absolutely. The entire s98com live casino is fully optimised for mobile browsers on Android and iOS. The layout adapts to your screen size, game controls are designed for touch, and the video stream quality adjusts automatically to your connection speed. You do not need to download any app — just open s98com.app in your mobile browser, log in, and head to the Online Casino section.

Yes — most s98com live casino tables have a chat feature that lets you send messages to the dealer. Dealers at professional studios are trained to respond to player chat when game activity allows. Chat is moderated to maintain a respectful environment. Some tables also have a multiplayer chat function where players at the same table can interact with each other.

Jackpot Slots

s98com hosts hundreds of slot titles from multiple leading providers. The library includes classic three-reel slots, five-reel video slots with multiple bonus features, and progressive jackpot slots with PKR prize pools growing in real time. New titles are added regularly. You can browse the full selection, filter by provider, and sort by jackpot size or minimum bet at Jackpot Slots.

Minimum bets on s98com slots vary by game, but most titles start from Rs 10 to Rs 50 per spin. High-volatility jackpot slots may have slightly higher minimums. The bet range for each game is shown clearly on the game information panel before you start spinning. You can also adjust your bet within the game interface to suit your budget.

A progressive jackpot grows with every spin placed on that slot game by any player on s98com. A small percentage of each bet is added to the jackpot pool, which grows until one player triggers the jackpot win condition — usually a specific symbol combination on the reels. The jackpot then resets to a seed amount and starts growing again. All jackpot amounts on s98com are displayed in PKR, so you always know exactly what you could win.

Yes. All slot games on s98com use certified Random Number Generators (RNG) that produce genuinely unpredictable outcomes on every spin. The RNG systems used by s98com's slot providers are independently tested and certified by recognised testing laboratories. This means no spin is connected to any previous spin — every result is completely independent and random.

RTP (Return to Player) is the theoretical percentage of total bets a slot pays back to players over a very large number of spins. For example, a slot with 96% RTP would return Rs 96 for every Rs 100 wagered on average over millions of spins. RTP does not mean you will get 96% back in any single session — it is a long-run statistical measure. Higher RTP slots are generally better value over time. Each game's RTP is listed in its information panel on s98com.

Yes — most slot titles on s98com have a "Demo" or "Try for Free" option that lets you play with virtual credits at no cost. This is a great way to learn a new game's bonus features and mechanics before risking real PKR. Note that progressive jackpots and some bonus features are only active in real-money mode — demo play uses simulated credits and cannot result in real PKR winnings.

VIP Club & Bonuses

s98com's VIP Club is a loyalty rewards programme with multiple tiers. Every PKR bet you place earns loyalty points, and as your points accumulate your tier advances — from Bronze through Silver, Gold, Platinum, and Diamond. Higher tiers unlock better cashback rates, higher withdrawal limits, dedicated account managers, exclusive bonuses, and faster withdrawal processing. Your tier is tracked automatically — visit VIP Club to see the full tier structure.

The welcome bonus at s98com is awarded on your first PKR deposit after registration. The bonus activates automatically — you do not need to enter a code. Full terms including minimum qualifying deposit, wagering requirements, and eligible games are displayed during the registration and first deposit process. Welcome bonus terms are updated periodically, so always check the current offer at the time of your first deposit.

A wagering requirement (also called playthrough or rollover) is the number of times you must bet a bonus amount before you can withdraw the winnings generated from it. For example, a Rs 1,000 bonus with a 10x wagering requirement means you must place Rs 10,000 in total bets using that bonus before withdrawing. Not all bets count equally — sports bets and certain casino games contribute at different rates. Full details are always in the specific bonus terms.

s98com loyalty points accumulated through betting activity do not expire as long as your account remains active. An account is considered active if you have logged in and placed at least one real-money bet within the past 12 months. Accounts that have been inactive for more than 12 months may have accumulated points reviewed. Points earned under specific promotional campaigns may have their own expiry — check the terms of individual promotions.

VIP Club tiers at s98com are maintained based on activity over rolling assessment periods. If your betting activity drops significantly over an extended period, your tier may be reviewed and adjusted downward at the next assessment. You will always receive advance notice before any tier adjustment. The full tier maintenance requirements are detailed on the VIP Club page.

Generally yes — most bonuses at s98com can be used on sports betting including cricket markets. However, some bonuses are casino-specific or slots-specific and may not apply to sports. The eligible game types for each bonus are always stated in the specific bonus terms at the time of claiming. If you are unsure which product a bonus applies to, check the terms or contact support before using the bonus funds.

Responsible Gaming

Log in to your s98com account, go to Account Settings, and find the Responsible Gaming section. Select Deposit Limits, choose daily/weekly/monthly, enter your chosen PKR limit, and confirm. Limit reductions take effect immediately. Limit increases are subject to a 48-hour waiting period to prevent impulsive changes during frustrating sessions. There is no cost to set any limit. Full guidance is available on the Responsible Gaming page.

Self-exclusion is a formal tool that locks your s98com account for a chosen period — 30 days, 3 months, 6 months, 12 months, or permanently. During self-exclusion, you cannot deposit, bet, or receive promotions. You can still withdraw your existing PKR balance. Self-exclusion is irreversible during the chosen period and cannot be removed by support during that time. To activate, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact support@s98com.app for urgent assistance.

Yes — s98com offers a Cooling-Off period specifically for this purpose. You can set a cooling-off of 24 hours, 48 hours, 7 days, or 30 days from Account Settings. During cooling-off, your account is locked for betting and deposits but you can still withdraw funds. Cooling-off is not permanent — your account reopens automatically at the end of the period. For longer breaks, self-exclusion is the more appropriate tool.

Absolutely not. s98com enforces strict 18+ age verification at registration and during KYC. Accounts where the registered user is found to be under 18 are closed immediately. s98com takes under-age gambling prevention seriously — it is a legal and ethical obligation, not an afterthought. If you suspect someone under 18 is using s98com, contact support@s98com.app immediately.

First — the fact you are asking this question is important and it matters. The most direct action is to go to Account Settings > Responsible Gaming and activate a deposit limit, cooling-off period, or self-exclusion right now. If you would rather talk to someone at s98com first, contact live support 24/7 via chat or email support@s98com.app — the responsible gaming team will help you set up the protection you need without judgement. Full tools and guidance are available on the Responsible Gaming page.

No. Using any responsible gaming tool — deposit limits, cooling-off, or self-exclusion — does not affect your VIP Club tier, your accumulated loyalty points, or your eligibility for bonuses when you return. s98com encourages the use of these tools and will not penalise any player for using them. Your VIP status and points are preserved throughout any exclusion or cooling-off period.
More Than a FAQ

Why Pakistani Players Trust s98com

There is a difference between a betting platform that answers questions and one that earns genuine trust. At s98com, we have tried to build the second kind — a platform where Pakistani players know exactly what to expect, where the terms are transparent, where their PKR is safe, and where getting help is never a frustrating experience.

Every answer in this s98com FAQ reflects how the platform actually works — not how we would like you to think it works. If there are limits on a feature, we say so. If something requires KYC verification, we tell you upfront. If a bonus has wagering requirements, the terms are clear before you claim it. That level of honesty is rare in the online betting industry and it is something s98com takes seriously.

If you have a question that is not answered in this FAQ — something specific about your account, a pending transaction, or a technical issue — s98com support is available 24 hours a day via live chat on the website, or you can email support@s98com.app. Response times for live chat are typically under 3 minutes. Email queries are responded to within 4 hours during standard hours.

24/7 Live Support: Use the live chat button on any page of s98com.app to connect with a support agent in under 3 minutes, any time of day or night. Email: support@s98com.app — responses within 4 hours.
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Quick Links

Explore s98com — Everything Pakistan Players Need

Sports Betting
Cricket, football, kabaddi — competitive odds and live in-play markets. PSL coverage from toss to last ball. PKR bets from Rs 50. Full guide at the Sports Betting page.
Live Casino
Baccarat, Teen Patti, Andar Bahar, Roulette — real dealers, real cards, 24/7. PKR minimum bets from Rs 50. HD streaming on mobile and desktop.
Jackpot Slots
Hundreds of titles with progressive PKR jackpots. Demo mode available. RNG-certified fair outcomes. Spins from Rs 10.
Deposits & Withdrawals
Easypaisa, JazzCash, NayaPay, IBFT, Visa/Mastercard. Zero fees on s98com side. Deposits in seconds, withdrawals in 30 minutes.
VIP Club
Bronze to Diamond tiers. Cashback, higher limits, dedicated managers. Points earned automatically on every PKR bet placed.
Esports Betting
CS2, Dota 2, PUBG, Valorant, League of Legends. Pakistan's growing esports community fully covered with match and live markets.
Still Need Help?

Can't Find Your Answer? Reach s98com Support Directly.

The s98com FAQ covers the most common questions Pakistani players ask — but every account and situation is unique. If your specific question is not answered above, our support team is available around the clock and will give you a direct, helpful answer.

s98com support agents are trained to handle everything from technical glitches and delayed deposits to responsible gaming concerns and account security. There is no automated response system for live chat — you will always reach a real person.

Live Chat — Fastest
Available 24/7. Typical response under 3 minutes. Use the chat widget on any s98com page.
Email Support
support@s98com.app — responses within 4 hours. Include your registered mobile number.
Responsible Gaming
Urgent exclusion or limit requests handled as top priority. Email or live chat — flagged immediately.
Account Security
Suspect unauthorised access? Contact live chat immediately — account can be secured in minutes.
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Got Your Answer? Start Betting at s98com Today.

Whether you were looking up how deposits work, how to claim your welcome bonus, or how to set a responsible gaming limit — now you know. The next step is simple: create your free account, make your first deposit in PKR, and explore everything s98com has to offer Pakistani players.

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