Your Wellbeing Comes First

Responsible Gaming at s98com — Bet Safely, Stay in Control

Betting is meant to be fun. At s98com we believe every Pakistani player deserves a safe, balanced experience — which is why responsible gaming tools are built into the platform from day one, not added as an afterthought. If you ever feel things are getting out of hand, everything you need to take back control is right here.

s98com
24/7
Tool Availability
Rs 100
Min Deposit Limit
5
Self-Exclusion Options
0
Cost to Use Any Tool

What Does Responsible Gaming Actually Mean?

Let us be direct about something that a lot of betting platforms dance around: gambling involves real money, and for some people, it can become a problem. s98com is a responsible gaming platform that acknowledges this reality openly rather than hiding it in small print.

Responsible gaming means betting within your means — using money you can genuinely afford to lose, not money set aside for rent, food, or your family's needs. It means treating every rupee you put into s98com as entertainment spend, exactly the same way you would think about money spent at a restaurant or on a cricket ticket. When the entertainment stops feeling like fun and starts feeling like pressure or desperation, that is the sign something has shifted.

Most of the 500,000+ players on s98com enjoy the platform as straightforward entertainment — placing a few bets on PSL, spinning a few slots, and playing live casino with friends. That is exactly how it should be. The responsible gaming tools on s98com exist for the minority of players who experience difficulties — and s98com makes them easy to find and easy to use, because catching a problem early makes all the difference.

There is no judgement here. Using the responsible gaming tools on s98com is not a sign of weakness — it is a sensible decision that the s98com team actively encourages.

All responsible gaming tools are available immediately from your account settings — no waiting, no application process, and no cost. They are there for you whenever you need them.
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Six Responsible Gaming Tools Available on s98com

All tools are available in Account Settings. All take effect immediately when activated. All are completely free.

Deposit Limits
Set a maximum amount you can deposit within a chosen period — daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately; increases take 48 hours to take effect to prevent impulsive decisions. Minimum limit: Rs 100 per day.
Immediate Effect
Loss Limits
Cap the total amount you can lose in a set period — daily, weekly, or monthly. When you reach your loss limit, your account is temporarily locked for betting until the period resets. This tool is particularly useful for players who find they chase losses rather than stopping naturally after a bad run.
Immediate Effect
Session Time Limits
Set a maximum duration for any single play session on s98com. When your session limit is reached, a notification appears and, if you do not stop, you will be logged out automatically. This helps players who lose track of time — especially during live in-play betting or online casino sessions.
Immediate Effect
Cooling-Off Period
Take a planned break of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is locked for betting and deposits, but you can still withdraw. Cooling-off is different from self-exclusion — it is a temporary pause rather than a formal exclusion. Great for players who want a structured break without permanent action.
Immediate Effect
Self-Exclusion
The most serious tool available — a formal exclusion that locks your s98com account for 30 days, 3 months, 6 months, 12 months, or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period. s98com will also suppress marketing communications during exclusion. Existing PKR balances can be withdrawn before exclusion takes effect.
Irreversible During Period
Reality Check Reminders
Set a frequency — every 30, 60, or 90 minutes — for a pop-up notification that shows how long you have been playing, your net result for the session, and an option to stop immediately. Reality checks are designed to interrupt the mental state that can make extended gaming feel automatic rather than considered.
Immediate Effect

Limit Options at a Glance

Tool Daily Option Weekly Option Monthly Option Custom Duration Reversible?
Deposit LimitsAfter 48-hour delay
Loss LimitsAfter 48-hour delay
Session Time LimitsPer sessionYes (immediately)
Cooling-Off✓ (24/48 h)No (until period ends)
Self-Exclusion✓ (1–12 months)Permanent optionNo (during period)
Reality Check30/60/90 minYes (immediately)
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Know the Signs That Betting May Be Becoming a Problem

Most people who develop a gambling problem do not suddenly wake up one day with a crisis. It builds gradually, and the signs can be easy to miss or rationalise. Knowing what to watch for — in yourself or someone you care about — is the first step to catching it early.

Chasing Losses
Placing bigger and bigger bets to try to win back money already lost. This is one of the clearest early signs of problematic gambling behaviour.
Losing Track of Time
Regularly playing for much longer than intended — sessions that were meant to be 20 minutes turning into hours without noticing.
Spending Beyond Your Budget
Using money meant for other purposes — household expenses, savings, bills — to fund gambling activity, or borrowing money to bet.
Hiding Your Gambling
Concealing how much time or money you spend on betting from family members, or feeling ashamed or secretive about your betting activity.
Betting to Change Your Mood
Turning to betting when you are stressed, anxious, bored, or upset — using it as a coping mechanism rather than for entertainment.
Neglecting People and Responsibilities
Prioritising betting over time with family, work responsibilities, or important commitments — finding it hard to stop even when you know you should.

Is My Betting Still Under Control?

Answer these eight questions honestly. There are no right or wrong answers — this is for your own awareness only. s98com does not store your responses.

In the past month, have you spent more on betting than you planned to?
Have you ever placed bets using money you needed for something else (rent, food, bills)?
Have you tried to win back money you had already lost?
Do you feel irritable or restless when you cannot bet for a few days?
Have you hidden your betting activity from family members or close friends?
Do you regularly play for longer than you intended to?
Has betting caused arguments or tension in your family or relationships?
Do you sometimes feel like you cannot stop betting even when you want to?

How to Activate Responsible Gaming Tools on s98com

All tools are accessible from your account settings. No special request needed — you control your own limits.

1
Log in to Your s98com Account

Go to s98com.app/login and sign in with your registered mobile number and password. SMS OTP verification may be required.

2
Open Account Settings

Click your profile icon (top-right corner) and select "Account Settings" from the dropdown menu. This opens your full account management panel.

3
Navigate to Responsible Gaming

In Account Settings, find the "Responsible Gaming" section. All six tools — deposit limits, loss limits, session time, cooling-off, self-exclusion, and reality checks — are listed here with clear on/off toggles and input fields.

4
Set Your Chosen Tool

Select the tool you want to activate, enter the amount or duration, and confirm. Restrictive changes (lower limits, cooling-off, self-exclusion) take effect immediately. Limit increases take 48 hours.

5
Confirmation Sent to Your Mobile

s98com will send an SMS confirmation to your registered mobile number when any responsible gaming tool is activated, changed, or lifted. Keep this as a record of the change.

6
Contact Support If You Need Help

If you are having difficulty activating a tool, or if you want to self-exclude urgently and cannot wait, contact s98com support via live chat available 24 hours a day, or email support@s98com.app. We will action it immediately.

What s98com Does Proactively to Protect Players

Responsible gaming at s98com is not just about tools you activate yourself. There are active protections running in the background, all the time.

Behavioural Monitoring
s98com's automated system monitors for patterns associated with problem gambling — rapid increase in bet sizes, multiple failed withdrawal cancellations, and extended play following significant losses. Flagged accounts are reviewed by the responsible gaming team.
Proactive Outreach
Where monitoring identifies a player who may be experiencing difficulties, a member of the s98com responsible gaming team will reach out — not to pressure or judge, but to check in and offer support. This is a genuine welfare check, not a retention call.
Age Verification
s98com enforces strict 18+ age verification at registration and KYC. Accounts where age is in doubt are suspended until identity is confirmed. Preventing underage access to betting platforms is a non-negotiable commitment.
Marketing Opt-Out
Players who activate self-exclusion or a cooling-off period are automatically removed from all promotional communications. s98com will not send bonus offers or betting reminders to players who have indicated they need a break.

Worried About Someone Else's Betting? Here Is What You Can Do.

Watching a family member or close friend develop a gambling problem is painful and confusing — especially if they are not ready to admit there is an issue. You cannot force someone to stop gambling, but there are things you can do that help.

Start a calm conversation. Choose a quiet moment — not immediately after a gambling-related argument or crisis — to express concern without accusation. Focus on what you have observed, not what you assume they are feeling. "I have noticed you seem stressed about money lately, and I am worried about you" is more likely to be heard than "You are ruining our family with your gambling."

Do not enable. Lending money that will likely be used for gambling, or covering gambling-related debts without the person understanding the consequences, makes it easier for the problem to continue. This is genuinely hard to do when someone you love is in distress, but it is important.

Take care of yourself too. Family members of people with gambling problems are often severely affected themselves — financially, emotionally, and in their relationships. You are not responsible for fixing the problem, and you should not sacrifice your own wellbeing in the attempt.

Contact s98com if you have evidence of a problem. If you have direct knowledge that someone is using your identity or payment details to gamble, contact s98com support immediately at support@s98com.app. We will investigate and take appropriate action to protect you.

For urgent help: Contact s98com support via live chat 24/7 or email support@s98com.app. Our responsible gaming team will respond to welfare concerns as a priority.

Healthy Betting Habits

Quick reminders to keep your s98com experience positive.

  • Only bet with money you can afford to lose — treat it as entertainment spend.
  • Set a deposit or loss limit before you start — not after you have already spent more than planned.
  • Stop when you are ahead — not every session needs to end at a loss.
  • Never chase losses. Walk away, take a break, come back another day with a fresh perspective.
  • Do not bet when you are stressed, upset, or under the influence of anything that affects your judgment.
  • Use s98com's tools — they are there for you and they work. Setting a limit is not admitting a problem; it is being sensible.

Responsible Gaming FAQs

Yes — when you initiate self-exclusion from your s98com account, you can still withdraw your existing verified cash balance before the exclusion takes full effect. Your account will be locked for betting and deposits immediately, but the withdrawal function remains available for a short window to allow you to access your funds. If you need assistance withdrawing your balance during self-exclusion, contact support immediately via live chat and the team will prioritise your request.

Exactly right. Any change that makes your limits more restrictive — reducing a deposit limit, reducing a loss limit, activating cooling-off — takes effect immediately when you confirm the change. Any change that makes your limits less restrictive — increasing a deposit limit or removing a cooling-off — is subject to a mandatory 48-hour waiting period before it takes effect. This cooling period is designed to prevent impulsive changes made during moments of frustration after a loss. The 48-hour rule protects you from yourself during the moments when responsible decision-making is hardest.

Your full account history — transaction records, betting history, and account details — is retained by s98com in accordance with the Privacy Policy regardless of self-exclusion. When you return after a self-exclusion period and your account is reopened, your full history will be intact. If you want a copy of your account data before initiating self-exclusion, you can request it via a Subject Access Request to support@s98com.app and we will provide it in a readable format within 30 days.

s98com takes third-party welfare concerns seriously. You can contact s98com at support@s98com.app with details of your concern. Due to privacy obligations, s98com cannot share account-specific information about another player — but we can investigate welfare concerns and take appropriate action if there is evidence of harm. If you have direct evidence that someone is using your identity or financial details to gamble on s98com, that is treated as a security and fraud matter and will be investigated and acted upon immediately.

No. Using responsible gaming tools — including deposit limits, cooling-off periods, and self-exclusion — does not affect your VIP Club tier, your accumulated loyalty points, or your eligibility for bonuses when you return. s98com actively supports and encourages the use of these tools and will not penalise players for using them. Your VIP status and points are preserved throughout any cooling-off or self-exclusion period and will be intact when your account reopens.
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Ready to Enjoy s98com the Right Way? Set Your Limits Before You Start.

Register free, set a deposit limit from day one, and enjoy cricket betting, live casino, jackpot slots and esports — all with the peace of mind that s98com's responsible gaming tools have your back.

18+ only. If you are concerned about your gambling, use the tools available in your s98com account settings or contact support@s98com.app.